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Contact Us

Have questions? We're here to help. Reach out to our team and we'll get back to you as soon as possible.

Get In Touch

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Email Support

For general inquiries and support

[email protected]
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Order Questions

Shipping, tracking, and order status

[email protected]
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Lab Results

Questions about your analysis report

[email protected]
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Refunds & Returns

90-day money-back guarantee support

[email protected]
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Mailing Address

MoldScope LLC
123 Lab Drive
Wilmington, DE 19801

🇺🇸 Made in USA

Send Us a Message

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

How do I submit my samples for analysis?

After incubating your samples for 48-72 hours, take a clear photo and upload it through our secure portal. You'll receive login details with your kit. Results are delivered within 48 hours.

What if I'm not satisfied with my kit?

We offer a 90-day money-back guarantee. If you're not completely satisfied for any reason, contact us at [email protected] and we'll process your refund promptly.

Can I order more test kits?

Absolutely! Many customers reorder to test after remediation or for seasonal monitoring. Return customers receive special discounts—just use the same email address when ordering.

Ready to Test Your Home for Mold?

Get the MoldScope 10-Pack Kit for just $99 $149 — includes FREE lab analysis!

GET YOUR KIT - 50% OFF
🛡️ 90-Day Guarantee 🇺🇸 Made in USA 🔬 FREE Lab Analysis